Privacy Policy
Effective Date: 03/09/2025
Last Updated: 03/09/2025
This Privacy Notice explains how Ask-y (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website at www.ask-y.ai and interact with our marketing communications.
1. About This Company
Ask-y is a Technology company incorporated in Delaware. We are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable privacy laws.
Company Details:
- Legal Name: Ask-y
- Contact: info@ask-y.ai
2. Information We Collect
We may collect the following categories of personal information:
Personal Identifiers:
- Name, email address, phone number, postal address
- Account usernames and passwords
Commercial Information:
- Purchase history and transaction records
- Payment information (processed securely through third-party providers)
- Product preferences and interests
Technical and Usage Data:
- IP address, browser type, operating system
- Website navigation patterns and page views
- Device identifiers and technical specifications
- Cookies and similar tracking technologies
Demographic Information:
- Geographic location (general area based on IP address)
Sensitive Personal Information:
- We do not intentionally collect sensitive personal information.
3. How We Collect Information
Direct Collection: When you voluntarily provide information by:
- Creating an account or profile
- Making purchases or requesting services
- Subscribing to newsletters or communications
- Contacting customer support
- Participating in surveys or promotions
Automatic Collection: Through technical means including:
- Cookies, web beacons, and similar technologies
- Analytics tools and tracking pixels
- Server logs and usage monitoring
4. How We Use Your Information
We process your personal information for the following business purposes:
Service Provision:
- Fulfilling orders and delivering requested services
- Managing accounts and customer relationships
- Processing payments and transactions
Marketing and Communications:
- Sending promotional emails and newsletters (with your consent where required)
- Personalizing marketing content and offers
- Conducting market research and surveys
Website Operations:
- Improving website functionality and user experience
- Analyzing usage patterns and performance
- Providing customer support
Legal and Security:
- Preventing fraud and ensuring security
- Complying with legal obligations and requests
- Protecting our rights and interests
5. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
Service Providers: With trusted third-party vendors who assist with:
- Payment processing,Email delivery,Website hosting,Customer support
Business Transfers: In connection with mergers, acquisitions, or asset sales, subject to confidentiality obligations.
Legal Requirements: When required by law, regulation, legal process, or to protect our rights and safety.
Consent: With your explicit consent for specific purposes not covered above.
We do not sell personal information to third parties for monetary consideration.
6. Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights:
Access and Portability: Request copies of your personal information in a portable format.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Restriction: Request limitation of processing in certain circumstances.
Objection: Object to processing based on legitimate interests or for direct marketing.
Opt-Out Rights:
- Unsubscribe from marketing communications
To Exercise Your Rights:
- Email: info@ask-y.ai
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Notice or as required by applicable law. Specific retention periods include:
- Account information: Until account deletion plus 3 years for legal compliance
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience. You can manage cookie preferences through your browser settings.
10. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our services are not directed to individuals under [AGE, typically 13 or 16]. We do not knowingly collect personal information from children under this age. If we become aware of such collection, we will take steps to delete the information promptly.
12. Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our practices or applicable laws. Material changes will be communicated through:
- Prominent notice on our website
13. Contact Information
For privacy-related questions, concerns, or to exercise your rights:
Privacy Officer/Contact:
- Email: info@ask-y.ai
General Contact:
- Email: info@ask-y.ai